The IDrive web client helps you upload, view, search, and restore files directly from the web. Use your user-name and password to login at www.idrive.com. You can share data with friends, view backup status reports, manage your account subscription, etc.
View backed up files and folders
Once logged in, computers from where your data is backed up are displayed. Click on the computer/drive name to view all your backed up files and folders. The same folder structure, as on your local computer is maintained.
Restore your data
Click on the file that you want to restore to your local computer.
To restore any older version of a backed up file, click the option icon alongside the file that you wish to restore and select 'Version'.
Provide the 'Encryption Key' (required only once for a session). In case you had opted for the default key, you can directly restore files to your local computer.
Search backed up files and folders
In the 'Search' box, provide the name of the file or folder that you wish to find in your account.
On the IDrive web interface, the 'Timeline' tab displays all the photos and videos, uploaded via multiple mobile devices, sorted by date. Additionally, location for all the photos and videos will be displayed if the GPS location is enabled in your mobile device.
You should reset your IDrive account only if you must modify its encryption type or the encryption key.
Note: Resetting your account permanently deletes all your backed up files and folders. If you have opted for local backup, you will lose access to the locally backed up files, so delete them before resetting your account.
IDrive's Command Log feature maintains a list of all operations like Upload, Download, Rename, Delete etc., performed in your account using the desktop application or the web interface or the IDrive APIs.
To view the command log report,
Click on your user-name on the top right corner.
Click Desktop Backup Report, under Reports.
Click on the 'Command Log' icon.
By default, all activities performed in the current month are displayed.
Click on the view option under “Details”. You can also download the complete details by using the download option.
The Events feature provides the history of the activities performed in your IDrive account in a browser session. You can track login / logout activities, file and folder operations like upload, download, share, etc. The date and time of the activity and the IP address from where the activity originated is also listed.
To view the browser based activities,
Click on your user-name on the top right corner.
Click Events, under Reports.
By default, all activities performed in the current day are displayed.
To view previous details, select the Start Date and End Date and click View Report.
Is it possible to restore the files that are accidentally deleted from my IDrive account via the web?
Yes. All files deleted from your account will be moved to Trash. You can either move your files to the original location in your IDrive account or restore them to your local computer. The files present in Trash will automatically get deleted after a 30 day period.
To restore / move your files from Trash, follow these steps:
Login to your IDrive account and click the Trash icon.
Select the check box and click the 'Put Back' button to move the files to the original location in your IDrive account. You can also delete a file permanently from Trash, if it is no longer required.
Is there a size limit while uploading or downloading files using the IDrive web interface?
Yes. You can upload/download individual files up to 2 GB in size via the IDrive web interface. If you upload a folder that contains some files exceeding 2 GB, then such files will get excluded and the rest of the files will be uploaded to your cloud account. However, there is no such limitation when you backup files via the IDrive desktop application.
Also, if you are a subscriber of IDrive's special mobile plans such as 50 GB plan, 150 GB plan, or unlimited mobile backup plan, you can upload a maximum of 10 GB worth of data via the IDrive web interface, after which your file uploads via the web interface will be restricted. You can continue using the mobile apps for data uploads.
How do I set up two-step verification for my IDrive account?
The two-step verification provides additional security to your account and helps in preventing unauthorized access. Once two-step verification is enabled, in addition to your password, you will need to enter a verification code sent to your email address, while logging in to your IDrive account.
To enable two-step verification,
Log in to IDrive and click your username at the top-right of the screen.
Select 'Account' and click 'Two-step Verification'.
Click 'Enable Two-step Verification'.
Enter the verification code sent to your registered email address and click 'Verify & Enable'. A message is displayed to indicate two-step verification is successfully enabled.
To login after two-step verification is enabled,
On the login screen, enter your username and password and click 'Login'. You will be prompted to enter a verification code sent to your registered email address.
IDrive links all of your devices such that whenever a file is updated, it is instantly available on all linked devices. For syncing files, IDrive creates a unique folder on every linked computer and provides separate cloud storage. You can sync files using the Sync folder on linked desktops, or directly via IDrive.com and mobile apps.